Naturally, you have the option to return the products you ordered to us. You have 14 days to cancel the purchase. The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods; Please note that the return costs are borne by the buyer.
All products that you return to us must be in their original packaging, as they must be in a hygienically flawless condition.
Please make sure that you send each package, in case of a revocation, directly back to us.
Upon receipt of the goods, we will refund the amount in the form of a credit note.
In the event of a cancellation, the return costs are borne by the buyer in consideration of our environment.
With this, we want to raise awareness of delivery routes and thus minimize return routes as much as possible. In addition, we save an enormous amount of paper, as it produces unnecessary waste if not used.
We recommend insured shipping. This way, you can track your return. Furthermore, your shipment is insured by the shipping service provider in case of loss.
Returns sent cash on delivery or freight collect will not be accepted.
